Return & Exchange Policy
Your satisfaction is our priority
Last Updated: July 2025
⚠️ Please note: All sale purchases are final. Returns and refunds are not accepted during any sale period.
Introduction
This return and exchange policy applies to www.t7apparels.com, operated by T7 Apparels, a women’s knitwear brand specializing in eco-friendly, stylish, and versatile clothing.
We are committed to providing a smooth return and exchange process while maintaining fair practices.
Cancellation
Orders can be canceled before fulfillment begins
Email us immediately at t7apparels@gmail.com
Orders under processing/shipping cannot be canceled
Order Modifications
Size/color changes can be done before your order is shipped from our warehouse.
Shipping address can be changed before fulfillment
Contact us at t7apparels@gmail.com for address updates
Exchange Policy
If you’re unhappy with size or color, initiate a return and place a new order.
IMPORTANT: Returns not aligned with our Terms of Use may be rejected. Email us if unsure.
Return Terms
Damaged item? Contact us with photo/video proof
Notify us within 3 days of delivery for refund
Products must be unused and returned in original packaging
Return Request Process
Reason for return
Photos of item & packaging
Original invoice
Order number
Email: t7apparels@gmail.com
Timeline
Return Review
within 3 business days after receiving the product.
Refunds
7–10 business days to original payment
Exchanges
within 3 business days post item delivered.
Notes
No refunds during on the items bought during sale period.
Non-returnable: hygiene-sensitive items
Custom items only returnable if defective
Original shipping non-refundable
Contact Us
Policy Updates
This policy may change over time. Visit t7apparels.com for updates.