customer-assistance-terms-conditions

Terms & Conditions for the Sale of Goods Online

We like to keep it simple, but like every online shop we’ve got a bit of small print that is important you should read. By using our website and online shop, you’re agreeing to these terms. There’s nothing scary in them, but if you’re unsure what something means, or feel we could do a better job of explaining, please get in touch and let us know.

1. INFORMATION ABOUT US & HOW TO CONTACT US

This website, www.t7apparels.com (the “Website”) is operated by or on behalf of T7 Apparels, a women’s knit wear brand specializing in comfortable, stylish, and versatile clothing made with 100% acrylic, eco‑friendly yarn.

Contact Information:

  • Email: t7apparels@gmail.com
  • Website: www.t7apparels.com

Our VAT/Tax registration number is [To be filled when registered].

2. DEFINITIONS

In these Terms, when we refer to we, us, our etc., we are referring to T7 Apparels. When we refer to you, we are referring to you, the customer.

In these Terms, when the following words with capital letters are used, this is what they will mean:

“CONTRACT” means the contract formed in accordance with these Terms for the purchase and sale of the Goods through the Website;

“GOODS” means the products which we make available for sale through the Website from time to time;

“EVENT OUTSIDE OUR CONTROL” means any act or event beyond our reasonable control including, without limitation, strikes, lock‑outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks;

“ORDER” means an order for Goods which you submit to us through the Website using our online ordering system; and

“TERMS” means these terms and conditions of sale.

3. PLACING AN ONLINE ORDER

3.1 To place an Order through the Website, you must be a consumer. If you wish to purchase any Goods or services on behalf of a business, please contact us using the details provided.

3.2 When you order any Goods through the Website, these Terms will apply to that Order. As part of the ordering process you will be asked if you accept these Terms, so please read the Terms carefully before clicking on “I Accept”. If you do not accept the Terms, then you will not be able to order any Goods through our Website.

3.3 If we accept your Order, these Terms will form the basis of the Contract between us. Please see section 4 below for more information on how the Contract between us is formed. You should save a copy of these Terms for future reference.

3.4 It is your responsibility to ensure that the details of your Order are correct and accurate and that you provide us with all information relevant to your Order. Our order process allows you to check for and amend any errors before submitting your Order through the Website. You should note that we shall not be responsible for any errors which you make when inputting or submitting your Order.

3.5 The Contract is the entire agreement between us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Contract.

3.6 These Terms, and any Contract between us, are only in the English language.

4. HOW A CONTRACT IS FORMED BETWEEN US

4.1 When you place an Order through the Website, you are offering to buy those Goods from us.

4.2 If we accept your Order, we will send you an acceptance email which confirms (i) the details of the Goods, (ii) the total order value, and (iii) your Order number (“Confirmation”). The Contract between us is formed when we send you the Confirmation.

4.3 If we are unable to supply you with the Goods, for example, because the Goods are not in stock or are no longer available, or because of an error in the price on the Website, we will inform you of this by e‑mail and we will not process your Order. If you have already paid for the Goods, we will refund the full amount of your payment.

5. OUR GOODS

5.1 Whilst we display images of the Goods on the Website, these images are for illustrative purposes only. We will do what we reasonably can to make sure that the images are a fair representation of the Goods. However, we cannot guarantee that your computer’s display of the colours accurately reflect the colours of the Goods.

5.2 For the purpose of the Contract, the quantity and description of the Goods will be set out in the Confirmation.

5.3 We are under a legal duty to supply Goods that are in conformity with this Contract. As a consumer, you have legal rights in relation to Goods that are faulty or not as described.

6. DELIVERY

6.1 We will do what we reasonably can to meet the estimated delivery date set out in the Confirmation, with the Goods to be delivered to the address stated in the Confirmation. However, please note that this date is only an estimate and may be affected by an Event Outside Our Control.

6.2 The Goods will be your responsibility from the time we deliver the Goods to the address you gave us and you will only own the Goods when we have been paid for them in full, including all applicable delivery charges.

International Orders: Your Order may be subject to import duties and taxes which are applied when the delivery reaches the destination country. We have no control over these charges. You will be responsible for payment of any such import duties and taxes.

6.3 You must comply with all applicable laws and regulations of the destination country. We will not be liable or responsible if you break any such law.

7. PRICE AND PAYMENT

7.1 The prices on the Website are in the currency selected and are inclusive of all taxes and other charges which we are obliged to charge. We will do what we reasonably can to ensure that the prices stated on the Website are accurate and up to date.

7.2 You must pay for the Goods at the time of submitting your Order. By submitting a credit or debit card number, you: (a) confirm that your use of the particular card is authorised and that all information that you submit is true and accurate; and (b) authorise us to charge to the card all amounts payable by you to us in connection with your Order.

7.3 You may be subject to validation checks and/or third party authorisations depending on your method of payment.

8. YOUR RIGHT TO CANCEL

8.1 If you are a consumer, you have a legal right to cancel a Contract and receive a refund during the period set out below. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep the Goods, you can notify us of your decision to cancel the Contract and receive a refund.

8.2 You may cancel an order at any time from the date of the order to until the date order is shipped.

8.3 If you cancel a Contract and the Goods have already been delivered to you:

  • You must return the Goods to us within fourteen 3 days from the order received.
  • You must take reasonable care of the Goods while they are in your possession
  • We will process your refund within fourteen (14) calendar days of receiving the returned Goods

8.4 We may make a deduction if the value of the Goods has been reduced as a result of you handling the goods more than was necessary.

9. RETURNS

9.1 Goods may be returned within 3 days from the date of delivery, provided that the Goods are in new, unused condition with all original tags attached.

9.2 Returns should be sent to the address we provide upon your request. Please contact us at t7apparels@gmail.com for return instructions.

9.3 We recommend using a tracked delivery service for returns. We cannot be responsible for any Goods which are lost in transit. Refunds will be processed within thirty (30) calendar days of receiving the returned Goods.

10. OUR LIABILITY

10.1 If we fail to comply with these Terms, we may be responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence. We will not however be responsible for any loss or damage that is not foreseeable.

10.2 Nothing in these Terms shall limit any rights you might have as a consumer. We do not exclude or limit our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Breach of your legal rights
  • Defective Goods under applicable consumer protection laws

11. YOUR INFORMATION

We only use your personal information in accordance with our Privacy Policy which can be found on our website. Please take the time to read the policy as it includes important terms which apply to you.

12. OTHER IMPORTANT LEGAL TERMS

12.1 We will not be responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract which are caused by an Event Outside Our Control.

12.2 Each section of these Terms operates separately. If any court finds any section unlawful or unenforceable, the other sections shall remain in full force and effect.

12.3 These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of India.

13. GIFT CARDS

13.1 Purchasing: Gift cards can be purchased online through our website or by contacting us directly.

13.2 Expiration: Gift cards are valid for 12 months from the date of issue.

13.3 Redemption: Gift cards can be redeemed online or by phone for the full amount or as part payment towards purchases.

13.4 Refunds: Gift cards cannot be refunded, exchanged, or redeemed for cash. If an item purchased with a gift card is returned, the value will be returned as store credit.

13.5 Lost Cards: We are not responsible for lost or stolen gift cards. Gift card holders should treat their cards like cash.

Last Updated: July 2025

We reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page with an updated revision date.

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